Regulatory Update

Signing your name: how to overcome difficulties


15/01/2008

A wide range of disabilities can make it difficult for some bank customers to physically sign documents and therefore to produce a consistent signature on cheques and other bank literature.
         

This page suggests some practical solutions to handwriting problems and also sets out how customers experiencing these problems can expect banks to help.

What can I do to improve the consistency of my signature?

  • Use a thick or felt tip pen to make writing easier
  • If gripping is difficult, adapted pens and pen grips are available.
  • If tremor is a problem try a weighted cuff to help dampen down the tremor
  • Try a clip–board or non-slip mat to prevent the paper from slipping
  • Try using a plastic template if you have problems keeping your signature in the correct place
  • If you have a number of items to sign, take a break in between signing them
  • If you are in a bank branch, ask to sit down if it will help.
  • Seek advice from an occupational therapist. They can be contacted directly or a referral can be made via a GP or other health professional.

How can I reduce the number of cheques I have to sign?

Use the most convenient form of banking for you – many banks offer telephone banking and pc or internet banking. Bills can be paid via all of these channels without a signature (using instead passwords or other secure identity mechanisms), and they have many other facilities, such as switching money between accounts and purchasing other services.


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