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Banking Code

Banking Code (March 2008) – Setting standards for banks, building societies and other banking service providers

The code can be navigated by chapter through the links below.



Contents - Banking Code 2008

26/03/2008

 


1. Introduction

26/03/2008

 


2. Fairness commitment

26/03/2008

 


3. Helping you to choose products and services that meet your needs

26/03/2008

 


4. Interest rates

26/03/2008

 


5. Charges

26/03/2008

 


6. Terms and conditions

26/03/2008

 


7. Changing your account

26/03/2008

 


8. Advertising and marketing

26/03/2008

 


9. Running your account

27/03/2008

 


10. Cards and PINs

27/03/2008

 


11. Your personal information

27/03/2008

 


12. Protecting your accounts

27/03/2008

 


13. Lending

28/03/2008

 


14. Financial difficulties - how we can help

28/03/2008

 


15. Complaints

28/03/2008

 


16. Monitoring

28/03/2008

 


17. Getting help

28/03/2008

 


Banking Code 2008 in PDF format

28/03/2008

The 2008 Banking Code came into force on 31st March 2008 and is available in PDF format.


Glossary - Banking Code 2008

28/03/2008

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