Contact Us

Do you have a general query?

Due to the large number of emails we receive, unfortunately we cannot guarantee a personal answer to every enquiry.

Please include details of how you would like us to contact you with our response (eg. telephone number, postal address, email).

Telephone
Switchboard: +44 (0) 20 7216 8800
Fax: +44 (0) 20 7216 8811

Location map

If you have any queries with regards to our conferences or training please call +44 (0)20 7216 8817 or email conferences@bba.org.uk

If you are a journalist and wish to contact the BBA media team: +44 (0) 20 7216 8989

Please note: we are not a bank!

The BBA is the representative body for the UK’s banks: we are a trade association.

We are not a regulatory body, and we do not handle complaints about our members.

For queries about anything related to payments, including cash and cheques, please contact Payments Council (www.paymentscouncil.org.uk). They also have a general email address questions@paymentscouncil.org.uk.

For queries about bank deposit protection, please contact the Financial Services Compensation Scheme (www.fscs.org.uk).

If you would like to check whether a particular bank conducts regulated business in the UK, see the Financial Services Authority’s register (http://www.fsa.gov.uk/register/home.do).

If you fear you might be victim of a fraud, the Money Advice Service scams page website might be of help (https://www.moneyadviceservice.org.uk/en/categories/scams-and-identity-theft).

If you are trying to trace money in a UK bank account, please go to www.mylostaccount.org.uk.

Do you have a general query?

Complete the form below and submit your query to the BBA by email.

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BBA / BBA Enterprises Ltd / BBA Trent Ltd address and corporate information

BBA Addresses

BBA
Pinners Hall
105-108 Old Broad Street
London EC2N 1EX
United Kingdom

BBA Enterprises Ltd
Pinners Hall
105-108 Old Broad Street
London EC2N 1EX
United Kingdom
Company Registered in England and Wales, Number 3162894
Registered Office at above address
VAT No: 680 8558 96

BBA Trent Ltd
Pinners Hall
105-108 Old Broad Street
London EC2N 1EX
United Kingdom
Company Registered in England and Wales, Number 7064847
Registered Office at above address
VAT No: 982 7680 68