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Information to help customers
get the most out of their
relationship with their bank

The BBA provides information to help customers get the most out of their relationship with their bank.

Covering everything from dealing with debt to switching your account and understanding LIBOR, our free-to-download leaflets and factsheets covering a variety of frequently asked questions.

BankFacts are not a definitive legal position or financial advice. They should always be read with individual banks product information and terms & conditions.

Commitment to help consumers agreed at PPI summit

Commitment to help consumers agreed at PPI summit

Representatives from all the major ...

Credit report searches

Credit report searches

This fact sheet explains previous s...

Keep yourself to yourself - How to beat identity fraud

Keep yourself to yourself - How to beat identity fraud

Your personal information is valuab...

Key facts about BBA LIBOR

Key facts about BBA LIBOR

As economists scour the markets for...

Telephone Scam

Telephone Scam

Cases have been reported to us wher...

Understanding a bank draft

Understanding a bank draft

Useful information about bank draft...