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EU Bank Accounts Directive Briefing

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Information to help customers
get the most out of their
relationship with their bank

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Dormant bank account

Dormant bank account is an account the bank treats differently from ordinary 'live' accounts, because the bank and the personal customer have lost touch with each other.

For help to track down money in forgotten accounts see the link below or call the BBA's dormant accounts helpline (020 7216 8909).

Related Links

BBA website - dormant accounts section (External Link)

 

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