BBA member list

Unity Trust Bank plc

Unity Trust Bank is a specialist bank for organisations and businesses that aim to create community, social or environmental benefit.

Unity Trust Bank is a specialist bank for organisations and businesses that aim to create community, social or environmental benefit.  With over 30 years experience in the sector, we provide tailored day-to-day banking and finance to charities, social enterprises, co-operatives, voluntary and community organisations, trade unions, councils, housing associations and more.

As well as day-to-day banking services and savings accounts, designed to meet the unique needs of these organisations, we also provide flexible borrowing options and are committed to lending to help our customers create positive social impact.

Unity was established in 1984 by the trade union movement as a different type of bank – a bank identified with and embracing the philosophy of the common good and one that would not principally be influenced by the maximisation of profit.  Unity would be aligned to the trade union values of job creation and retention and making our communities across the UK better places to live.

Since then we have worked to achieve the best possible social change and benefit for our customers, local communities and wider society.  Creating positive social impact through our business activity remains a core focus today.

As well as being socially responsible we are financially sustainable. Whilst profit is not our principal driver it’s still important that we operate efficiently to enable us to re-invest in the business, provide a return for our civil society shareholders and, crucially for a bank, to increase our capital strength.

We’re committed to providing high levels of customer service:

  • When you call us you talk to a person, not an automated message!
  • All our teams are based in the UK
  • Over 90% of telephone queries are dealt with by the person that initially answers your call
  • Calls are normally answered in less than 10 seconds