We are The voice
Mike Conroy – Executive Director, Corporate and Commercial Banking
Mike has policy responsibility for Corporate and Commercial Banking at the BBA and for the Business Finance Taskforce. This includes engagement with key industrial sectors and stakeholders, strategic initiatives across products such as export finance and leading the access to business finance agenda. Prior to joining the BBA he gained over 35 years’ experience in the banking industry at HSBC in branch, regional and head office roles including retail and commercial banking, marketing, strategic planning and implementation, e-commerce and most recently external affairs, leading on SME, Commercial and Corporate Banking policy issues.
Whilst at HSBC, he completed two secondments with the London Enterprise Agency and HM Treasury.
Mike holds a BSc in Economics and is an Associate of the Chartered Institute of Bankers.
Tim Rivett – Mentoring Manager
After starting his career in video and event production, Tim moved to working with small businesses when he joined agency Aspen Business Communications (ABC) as Production Director. He then became Managing Director as ABC repositioned itself as an integrated agency, with a specialisation in small businesses. After 5 years Tim moved client side and became Head of Market Development (small business) for Royal Mail. In February 2011 Tim joined the BBA to help launch and to subsequently manage the bank mentoring scheme and the portal, www.mentorsme.co.uk.
Philip Allen – Director of Learning
Philip joins from The Institute of Risk Management where he was responsible for the commercial expansion of risk training for the Institute’s global corporate members. With more than 16 years’ experience in learning and development, Philip has previously worked for The Institute of Fundraising and run his own learning consultancy. At the BBA, he is responsible for running BBA’s public workshops programme, launching the BBA eLearning Academy and developing sector wide learning solutions that address the learning needs of members.
Jason Cole – Commercial Director & BBA Enterprises Ltd Board Member
Since 2008, Jason has been responsible for the management of BBA’s commercial services, including marketing, publications, qualifications & training, Pinners Hall venue hire and developing and running over 100 conference and seminar programmes annually.
Prior to joining the BBA, Jason had spent 14 years with the Chartered Institute of Public Finance & Accountancy (CIPFA), as Regional Marketing Manager for the professional qualification and more recently, Head of Marketing for their commercial services division.
Alex Vail – Director of Events
Alex joined the BBA in March 2017 to lead the busy events team. He been managing corporate events since 2005, running over 700 conferences, supplier exhibitions and networking events all over the world, in sectors as diverse as technology, education, finance, innovation, HR, legal and aviation.
Alex previously headed up event teams at the Independent Schools Council, global publisher Ink and, most recently, at the Digital Catapult Centre in Kings Cross, where he spent three years creating events for technology SMEs.
Celia Fleming – Manager Membership Services
Celia looks after the membership services at the BBA including the dedicated member helpline and assisting in the governance structure of the BBA.
She also assists with the secretariat of the International Banking Federation.
Andrew Rogan – Senior Policy Director, Capital Markets and Infrastructure
Since joining the BBA as a policy director in 2010, Andrew Rogan has been responsible for the BBA’s post-trade policy. Alongside his focus on clearing, settlement, custody, client assets and infrastructure, Andrew is also responsible for business continuity matters, representing the BBA and its members on a number of important industry and government forums designed to protect customers, clients and the wider wholesale markets. Andrew has extensive public sector experience in both the UK and Australia. Prior to joining the BBA Andrew worked at the Department of Energy and Climate Change, the Security Industry Authority and the Office for Fair Trading.
Robert Driver – Policy Director, Capital Markets and Infrastructure
Robert is responsible for the BBA’s policy and implementation activities on MiFID II. Key areas of focus include transaction reporting, and developing industry guidance for complying with product governance criteria. Prior to joining the Capital Markets & Infrastructure Team, Robert led the BBA’s liquidity and regulatory reporting work streams as part of the Prudential, Capital and Risk Team. Robert holds an MSc in Capital Markets, Regulation and Compliance from the ICMA Centre, Henley Business School.
Conor Lawlor – Policy Director, Capital Markets & Infrastructure
Conor joined the BBA as Policy Director for Capital Markets & Infrastructure in August 2015 and leads on Capital Markets Union, Market Abuse Regulation and Money Market Funds.
Prior to joining the BBA Conor worked in a range of UK government departments including HM Treasury where he worked on financial crisis intervention schemes and was a member of the Government Economic Service. Most recently, Conor spent a number of years at UK Financial Investments, the arm’s-length government body responsible for managing the UK government’s shareholdings and loans in financial assets, where he was responsible for work on Northern Rock and Bradford & Bingley.
Sam Mannion – Policy Advisor
Sam joined the BBA in June 2015 as a Policy Advisor for Capital Markets and Infrastructure. He supports the work of the Policy Directors on issues including capital markets policy, settlement, Capital Markets Union, post-trade policy, MiFID implementation and transaction reporting.
Prior to joining the BBA, Sam worked in Parliament as a researcher and advisor to various MPs, focusing particularly on defence policy, public health and sport campaigns, Treasury matters, and changes to pensions and benefits. He also edited and authored various publications – including a paper on suicide prevention policy which was adopted by the Department of Health. Sam holds a BA in History from the University of Sheffield.
Rebecca Park – Executive Director, External Affairs
Rebecca joined the BBA in 2013 and moved to head up the External Affairs team in 2017. Rebecca has responsibility for BBA’s communications programme, government affairs strategy in the UK and EU, website and publishing.
Prior to joining the BBA Rebecca worked as a solicitor specialising in structuring, and restructurings for real assets funds, complex joint ventures for investment and development, and structured acquisitions and disposals with a particular focus on the real estate and infrastructure sectors. Before working as solicitor, Rebecca worked for the Conservative Party’s International Office and has a background working on political campaigns both in the UK and abroad.
Nicola Hussey – Director of Media Relations
Nicola joined the BBA in January 2017 as Director of Media Relations. A highly experienced, multi-award winning senior communications specialist she has worked in PR across a number of sectors. She has specialised in financial services since joining Lansons Communications in 2006 before moving in-house where she has worked for some of the UK’s most recognised financial services brands including insurers LV= and RSA/MORE TH>N as well as Santander, one of the UK’s leading retail banks. Nicola has worked on a number of award-winning PR campaigns including MORE TH>N’s ‘Return of the Green Cross Man’. She has also been awarded Headline Money’s Best in-house PR three years’ in a row, across three different product sectors, including banking/savings, insurance and mortgages. She is currently a member of the Women in PR group.
Parisa Smith – Director of EU Affairs
Parisa joined the BBA in August 2016 and leads the BBA’s EU Affairs team.
Prior to joining the BBA, Parisa worked at HM Treasury as both a policy adviser and then private secretary to the City Minister leading on EU and international financial services issues.
Before working in London, Parisa spent 3 years in Brussels working for Vicky Ford MEP, then member of the European Parliament’s Economic and Monetary Affairs Committee. During this time, she negotiated crucial banking dossiers, including Capital Requirements IV, the Bank Recovery and Resolution Directive, the Deposit Guarantee Schemes Directive and the Single Resolution Mechanism.
Simon Marlow – Government Affairs Manager
Simon joined the BBA’s External Affairs team in June 2016 as a UK Government Affairs Adviser and is now a Government Affairs Manager leading on several work streams in the team including prudential regulation, access to banking and financial crime.
Prior to joining the BBA, Simon worked at Newgate Communications (formerly PPS Group) for three years as a Consultant in their Public Affairs Team with a high-profile client base predominantly in financial services, energy and infrastructure. He has also previously worked in Parliament in variety of research and intern roles.
Simon graduated from Royal Holloway, University of London, with a 2:1 in Political Science.
Ariane Poulain – Government Affairs Manager
Ariane joined the BBA in June 2015 as a Policy Advisor in the Strategy team and then moved over to the External Relations team in August 2016.
Previous roles include working as the Senior Parliamentary Assistant to Dominic Raab MP, Head of Research at Business for New Europe – a coalition of pro-EU senior business leaders in the UK – and managing the government relations for an international development charity. Ariane has experience providing policy and communications advice in London, Brussels and The Hague.
She specialises in UK/EU economic and political affairs, campaigns and strategic communications across a wide range of policy areas. In previous roles and at the BBA, she has also edited and authored numerous publications – predominantly on competitiveness, growth, FinTech, digital innovation in banking, the labour market and the importance of the City as a global financial centre.
Ariane holds a Politics BA and Contemporary European Politics MA, both from the University of Sussex.
Ronald Kent – Managing Director, Wholesale and Financial Policy
Ronald joined the BBA in 2015. He is responsible for wholesale and financial policy matters and leads the BBA’s teams engaging with Wholesale, Investment and International Banks, and capital markets, prudential, digital and technology, tax, and financial crime issues.
Ronald has held senior positions in leading investment banks, global exchanges, and international public organisations and has been based in the United States, UK, Europe and Asia. He was previously CEO and Executive Vice President for New York Stock Exchange Euronext London and Managing Director with Goldman Sachs and Morgan Stanley. Ronald’s experience includes responsibility for businesses in both developed and emerging markets, encompassing public and private sector clients, investment, risk management, infrastructure, technology, business strategy, public policy and firm management. He is SID Board Director and Chair of the Audit Committee and of the Investment Committee for Caucasus Nature Fund, a foundation established by the German government and KfW (‘Kreditanstalt fur Wiederaufbau’). Ronald began his career in New York as a lawyer with Sullivan & Cromwell.
Ronald is a graduate of Oxford University and the University of Chicago. He is married with five children.
Paul Chisnall – Executive Director of Financial Policy & Operations
Paul’s responsibilities include banking reform, financial reporting, tax and corporate governance. Paul prepared industry responses to the Independent Commission on Banking, the Parliamentary Commission on Banking Standards and various financial stability related UK government consultations. He is currently working on issues arising from the Financial Services (Banking Reform) Act 2013, including its provisions on ring-fencing and measures arising from the Government and regulatory response to the PCBS recommendations.
Simon Hills – Executive Director, Prudential Capital, Risk and Regulatory Relationships
Simon leads the BBA team working on prudential regulation, liquidity management and bank funding instruments. He was previously a Director in the Debt Capital Markets Origination team at BZW and has experience of energy and aerospace project finance, gained at First Chicago. Simon is also a liveryman of the Worshipful Company of International Bankers.
Nicholas Edge – Policy Director, Prudential, Capital and Risk
Nicholas joined the BBA in January 2017 as a Policy Director working on regulatory initiatives as they impact prudential risk, capital and liquidity management. Prior to the BBA, Nicholas worked at an investment bank in regulatory management. Before that he worked for the PRA (originally FSA) as a Supervisor and at the Bank of England in Financial Stability, Strategy and Risk. Nicholas is a Chartered Accountant and has a BA in Accounting from the University of Liverpool. Nicholas is also a commissioned officer of the Honourable Artillery Company.
Michael McCormick – Policy Advisor in Financial Policy & Operation
Michael started at the BBA in June 2015 as a policy advisor in financial policy and operations. He covers operational tax and banking reform policy.
Prior to joining the BBA Michael worked at HM Treasury as a policy assistant within the growth and productivity team. He was responsible for stakeholder engagement, feeding in stakeholder views to the wider policy teams and growth agenda. Prior to this Michael worked for various treasury ministers including, Sajid Javid MP, Nicky Morgan MP, Priti Patel MP and Lord Deighton.
John Perry – Consultant
John is employed by the BBA on a consulting basis to support Simon Hills and the BBA team coordinating industry responses to regulatory papers across the full spectrum of prudential capital and risk issues. He was previously a senior executive with HSBC spending 37 years working worldwide in the Risk, Finance, Operations and Technology functions.
Mark Russell – Senior Policy Director, Financial Stability
Mark joined the BBA in February 2017, from the Bank of England. His remit covers the range of financial stability issues, including recovery and resolution and the initiatives and tools of the Financial Stability Board, and the UK’s Financial Policy Committee.
Mark has spent most of his career in the financial sector as a Head of IT, a Head of Risk, and for many years as an Operational Risk framework architect and practitioner. He has also worked for five years on supervision and policy at the FSA, the PRA, and the Bank of England. Most recently, he was the Bank of England’s representative on the Basel working group tasked with designing the reform of the operational risk capital framework.
Mark has an MA in Systems Analysis and Design from the London School of Economics. He is near to bilingual in Spanish and Catalan.
Matthew Herbert – Director of Strategy and Digital
Matthew joined the BBA in September 2014 and leads the BBA’s strategy and digital innovation programme, working closely with member banks and other financial sector organisations on key strategic issues.
Previously, Matthew was a Director of the BBA Retail team and worked as a legal counsel at Close Brothers Bank in London, and was an Associate Director at the New Zealand Bankers’ Association and worked as a banking and finance solicitor at Russell McVeagh in New Zealand.
He graduated with degrees in Law and Business from Victoria University of Wellington, and was admitted as a Barrister and Solicitor of the High Court of New Zealand in 2009.
Matthew Field – Policy Adviser, Digital
Matthew joined the BBA in September 2015 as a Government Affairs Advisor before becoming a Policy Advisor for Digital. Matthew’s work focuses on topics relating to digital innovation in financial services with a particular focus on Cloud Computing and Distributed Ledger Technology. In addition, the BBA’s digital work is concerned with the regulatory environment around FinTech and the IT resilience of the banking industry.
Prior to joining the BBA Matthew worked for a think tank where he co-authored a report on the financial inclusion potential of new FinTech innovations. Before that he completed several years of doctoral study at Princeton University. While completing university Matthew worked for a broker/dealer firm in San Diego California.
Matthew holds a BA in History and Accounting from the University of San Diego and an MA in European History from Princeton University.
John Thompson, Senior Policy Director, Head of Financial Crime
John Thompson, is the recently appointed Senior Policy Director, Head of Financial Crime Policy at the BBA. John joined the Home Office in 2003 and during his time in the Home Office worked on a number of policy and operational roles related to immigration, organised crime and counter-terrorism. He was most recently the Deputy Director of Migration Policy and prior to that was the Head of Criminal Finances and Head of Economic Crime Command Team in the Home Office.
Justine Walker, Director Financial Crime (Sanctions and Bribery)
Justine Walker has extensive experience in government, regulatory and international organisations. During her time in HM Treasury’s counter terrorist financing branch and the FSA’s financial crime division she was a long standing member to the inter-governmental Financial Action Task Force. Justine has acted as a national expert on global financial sanction issues and has been engaged in numerous international expert groupings, including a 12 month European Commission global study on proliferation financing. Formerly based in Central Asia with the United Nations Office of Drugs and Crime she dealt with issues surrounding weapons/drugs trafficking, corruption and money laundering. On behalf of the IMF, Justine’s been a regular visitor to Nigeria in support of financial crime regulatory capacity building.She acted as a good governance advisor to the OSCE and financial crime expert to Transparency International. In the BBA, Justine works on all aspects related to sanctions, terrorist financing, bribery and corruption. She holds a PhD from the University of St Andrews in International Relations and an MSC from the University of Edinburgh.
Pendar Ostovar – Executive Director, Strategy and Research
Pendar has responsibility for strategic thought leadership, economics and research at the BBA. He liaises with senior stakeholders within the industry, regulatory bodies, advisory firms and policy teams on a range of priority issues that impact the industry.
Prior to joining the BBA he was a Director at HSBC’s Commercial Banking Strategy and Planning team where he helped develop the wholesale digital strategy and international markets’ operating model. Prior to that Pendar was the Director and Head of the Banking Cluster Strategy Practice at KPMG, where he led more than 50 major client projects over a 14 year period. His earlier career was focused on delivering strategic change programmes at PwC Consulting and Logica. He holds an engineering PhD from Imperial College.
David Dooks – Director of Statistics & bbaGOLD Ltd Director
David leads three main strands of the BBA’s statistical work. First, the interpretation of banking statistics compiled from members to support research, policy, communications or the information needs of members. Second, industry representation to UK authorities on statistical reporting and the transparency of business finance and geographic disclosure, including projects within the European Banking Federation. Third, managing the BBA’s global operational loss database consortium (bbaGOLD) to facilitate the pooling of industry information to inform and improve operational risk management. David worked in the government’s statistical service and clearing bank organisations before the BBA, and is recognised in statistical and operational risk arenas with the Office for National Statistics, the Royal Statistical Society and the Institute of Operational Risk.
Aneta Dyakova – Economic Analyst
Aneta joined the BBA in June 2015 as a Economic Analyst in the Economics and Strategy Team.
Prior to joining the BBA, Aneta worked for Tomorrow’s Company – a leading corporate think tank in London – where she managed a project looking at a capital market reform and engaged with a wide range of stakeholders, regulators, financiers and other key businesses to implement appropriate frameworks and leverage outputs.
Before that, she worked in the Department of Economics at SOAS, University of London, where she co-authored and published research articles in international economics journals on stock market predictability. She also held internships with the London International Development Centre, Entrea Capital – a leading M&A and corporate finance advisory firm – and UniCredit Bulbank in Bulgaria.
She holds a Masters in Development Economics from SOAS, University of London, and a BSc in Economics and International Relations from the University of the West of England in Bristol.
Janine Randolph – Analytics Manager – Security
Janine is responsible for analysing data and trends within a range of banking activities and the disclosure of spatial lending data, and for co-ordinating pan-industry networks of banks, building societies, the Post Office, cash and valuables in transit firms, bureaux de change and law enforcement agencies to identify trends in ATM attacks, robberies and associated threats to inform security management and development of prevention and remediation action in the UK and also across Europe, through the European Banking Federation. Janine worked in two other membership organisation prior to the BBA, and is now the banking sector lead in the Cross-sector Safety & Security Communications and a member of the Association of Crime & Intelligence Analysts and Women in Security Society.
Rick Salmon – Statistics Analyst
Rick is responsible for analysing data and trends in high street banking and the credit card market to understand customer behaviour. Prior to the BBA, Rick worked in several areas within the monetary statistics division of the Bank of England, contributing to Monetary Policy Committee briefings.
Poonam Shah – Senior Analyst – Operational Risk
Poonam is responsible for analysing data and trends within a range of banking activities and SME finance, while also overseeing the operational loss data within bbaGOLD and administering the BBA’s extranet. Poonam supports Retail team policy work with data projects around financial inclusion and savings products, while maintaining membership details and researching industry information. Poonam worked in accounting and database administration before the BBA and is a member of the Institute of Operational Risk and Women in Security Society.
Nejla Hassan – Statistics Analyst
Nejla is responsible for analysing data trends in banking employment and SME finance, and supporting Retail team policy work. Prior to the BBA, Nejla completed an internship in a higher education institution as an analyst looking into planning, statistics and human resources.
Eric Leenders – Managing Director, Retail and Commercial Banking
Executive responsibility for all retail conduct matters, including payments, credit, general insurance and savings across commercial, retail and private banking portfolios: Accountable to Retail, Bunsiness, Private Specialist and new/ challenger bank CEOs for development and delivery of sector specific strategies.
Active senior-level engagement with EU and UK politicians, regulators, consumer advocates and policy makers on a range of issues to rebuild trust, champion growth and support consumers.
Rachael Dyer – Policy Advisor
Rachael joined the BBA in May 2009 and moved to the Retail team in April 2016. Rachael’s responsibilities are two-fold; internally she monitors quality assurance, committee oversight and policy deliverables across the team and externally, Rachael is responsible for horizontal policy issues that impact across a number of retail banking activities. Her current portfolio includes responsibility for the retail-banking related aspects of Brexit and delivery of the Competition and Markets Authorities Market Study remedies across the retail banking sector.
Ian Fiddeman – Policy Director
Ian joined the BBA in October 2014 as a Director in the Retail team. Ian covers Credit Risk, Debt Management and Data Management issues. Ian is a Chartered Banker and has over 30 years of experience in banking across Personal, Business Banking and Wealth banking sectors.
Iris Kapelouzou – Policy Advisor
Iris joined the retail team in June 2015 and is responsible for running and developing the BBA’s vulnerability agenda along with the financial inclusion, financial capability and complaints handling work streams. Coming from a cultural heritage academic background, her doctorate research bridged philosophy, applied ethics, systems thinking and decision making. She has worked as a researcher and a conference producer with a strong focus on culture, ethics and banking standards.
Walter McCahon – Policy Advisor
Walter joined the BBA as a policy advisor in August 2014. He manages diverse segments of the BBA’s membership, including Northern Ireland, challenger banks and private banks. He also covers retail banking regulatory change, with a particular focus on data protection. Before working at the BBA he worked as a policy advisor in financial services regulation for the New Zealand government and New Zealand Bankers’ Association, as well as working briefly for the Business and Industry Advisory Committee to the OECD in Paris.
Peter Tyler – Senior Policy Director
Peter joined the BBA in 2007 and his responsibilities include retail savings and investments distribution/advice and all aspects of the Financial Services Compensation Scheme. Before joining the BBA he spent seven years in retail supervision at the Financial Services Authority, covering a broad range of sectors including; private banking, wealth management, fund management and stockbroking. Prior to that Peter worked in investment banking for ten years in a number of debt and derivatives trading roles and completed his MBA at the CASS Business School in 1999.
Ewan Willars – Policy Director
Ewan joined the BBA in July 2015 as Policy Director in the Retail team, with a particular focus on the ongoing changes to payments regulation and practice, both in the UK and EU. Before joining the BBA he worked as Policy Director for ACCA, a global membership body for accountants, leading the organisation’s influencing and research activities. Previous to that Ewan worked for a number of bodies in the construction sector, involving policy positions based in both London and Brussels.
Ian Jordan – Non Executive Chairman of the BBA’s Northern Ireland Committee
Appointed as the first Non Executive Chairman of the BBA’s Northern Ireland Committee in April 2016, Ian previously worked for 15 years in a variety of senior roles in Ulster Bank, primarily in business banking. A chartered accountant, Ian worked for Deloitte Haskins & Sells and Coopers & Lybrand, after studying Classics at Cambridge University.
Email us at: Membership@bba.org.uk