The Way We Bank Now

An app-etite for banking

We are in the midst of a consumer-led revolution in the way we do our day-to-day banking, as the trend in customers using their banking apps continues at a pace.

The latest Way We Bank Now report, in partnership with EY, shows an unprecedented rise in customers using banking apps in more ways than ever before. Technology continues to change the way we interact with our bank, from the introduction of biometric identification to text alerts.

There’s an option for everyone; whether you want to bank from your sofa using your phone, via your desktop or visit a branch, customers are increasingly empowered in the way they choose to manage their finances.