Lloyds Bank Apprenticeship Programme

Since launching in October 2012, the Lloyds Bank has created over 2,200 permanent apprenticeship opportunities. There are now 22 different programmes across a wide range of disciplines, including financial services, IT, digital, and marketing.

As a leading employer of apprentices, in 2014 Lloyds Bank was recognised as a City & Guilds Top 100 Apprentice Employer. Every apprentice who joins the Group is offered a permanent position on full pay and benefits in just the same way as any other new starter.

Apprentices are offered support at each step of their journey, including bespoke learning events that bring together apprentices to share their experiences, a dedicated support structure with an alumni mentor, assigned business representatives and an online information hub containing learning materials and communications.

Programmes Offered

Level 2 and/or 3
Provision of Financial Services; Business Administration; Information Technology; Customer Service

Level 4
Marketing; Project Management, Information Technology, Management

Level 6
Relationship Management (in Commercial Banking and in Retail Wealth)

Link to apprenticeship pages:


Case study – Cassie

The opportunity to work while learning as an apprentice was of huge interest – I thought it would benefit me more than a classroom! I knew Lloyds would offer lots of opportunities and be a great professional environment to grow and develop in.

I was already passionate about IT and happy to train in a subject matter that was changing and developing – though I didn’t realise just how large and critical a part of the Group the IT function was. I already had some basic IT problem solving techniques when I started, but I’ve really built on this knowledge. I now apply what I’ve learned to analyse problems across both branch and national IT networks. I never thought I’d ever be in a position where I’d be the first point of contact for the Business if something were to go wrong!

As part of my personal skills training I did a two-week course in Peterborough where I met and interacted with people at different stages of their careers. It really reinforced the benefit of networking and considering other people’s ideas. It’s given me a greater breadth of knowledge of my business area as well as my day-to-day job.

I also moved to Leeds from my home in Grimsby so I could concentrate on my career. It was a big step and strange at first, especially having to do everything for myself and manage my own bills and budget. But I’m so glad I did it. Living independently has given me additional confidence and has helped my personal development hugely. So I have the apprenticeship to thank for that too!

I meet with my mentor every month to discuss step-bystep how to achieve my ambitions. My career goal is to join the Innovation Team and become a Project Manager. I’d like to work on architectural structures in the Bank’s mainframe or be in charge of bringing new digital ideas like biometrics into branches to help customers. These are the areas that I’m really interested in.