3rd March 2011

Lending Principles for larger businesses

This guide sets minimum standards of good banking practice that larger business customers can expect when banking and doing business in the UK.

The Lending Principles set out in this guide cover key aspects of the relationship between banks and larger business customers, from product information and credit application to ongoing communication and dealing with difficulties if things go wrong. The Principles are followed by the six largest UK banks: Barclays PLC, HSBC plc, Lloyds Banking Group, The RBS Group, Santander UK and Standard Chartered.

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